This Privacy Policy explains how Ramsey’s Guide Service (“we,” “us,” or “our”) collects, uses, and protects information when you visit our website or contact us.
Information we collect
Information you provide: We may collect information you submit through forms or direct contact, such as:
- Name
- Email address
- Phone number
- Trip inquiry details, booking details, or messages you send us
Information collected automatically: When you browse our site, we may automatically collect limited technical data such as:
- IP address (often used for security/logs)
- Browser/device type
- Pages visited and approximate usage data
- Cookies or similar tracking technologies
How we use your information
We may use your information to:
- Respond to your inquiries and messages
- Provide services, manage bookings, and communicate about trip details
- Improve our website, content, and customer experience
- Maintain site security, prevent fraud, and troubleshoot issues
We do not sell your personal information.
Cookies and analytics
Our website may use cookies and similar technologies to help the site function properly and to understand how visitors use our site. This may include analytics tools (for example, to measure traffic and page performance).
You can control cookies through your browser settings. Disabling cookies may affect some site features.
Third-party services
We may use trusted third-party providers to support our website and operations (such as website hosting, analytics, email providers, booking tools, payment processors, or spam protection). These providers may process information only as needed to perform services for us.
Sharing of information
We may share information only in limited circumstances, such as:
- With service providers helping us operate the site or business
- To comply with legal obligations or law enforcement requests
- To protect our rights, safety, and property, and the safety of our users
Data security
We take reasonable steps to protect your information. However, no internet transmission or storage system can be guaranteed to be 100% secure.
Data retention
We keep personal information only as long as necessary for the purposes described in this policy, unless a longer retention period is required or permitted by law.
Your choices and rights
Depending on your location, you may have rights to request access, correction, or deletion of your personal information, or to opt out of certain communications.
To make a request, contact us using the details below.
Children’s privacy
Our website is not intended for children under 13, and we do not knowingly collect personal information from children.
Changes to this policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.
Contact us
If you have questions about this Privacy Policy or your information, contact:
- Ramsey’s Guide Service
- Phone: (918) 809-2162
- Email: info@ramseysguideservice.com